Please tell us at whitch step did you encounter the problem (crash/freeze/game stuck).
Step 1 - The game page is loading.
Step 2 - Pre-roll ad is loading.
Step 3 - Pre-roll ad has loaded and is ready to show.
Step 4 - User clicks the green button, the ad is showing/playing.
Step 5 - User closes the ad (or clicks the ad if she or he is interested in the ad content). The game continues loading. When the Continue button appears, the game has loaded completely.
Step 6 - User clicks Continue. The game starts. User plays the game.
Step 7 - In-game ad is loading.
Step 8 - In-game ad has loaded and is ready to show.
Step 9 - User clicks the green button, the ad is showing/playing.
Step 10 - User closes the ad (or clicks the ad if she or he is interested in the ad content) and continues playing the game.